Why do I love ‘Customer Service’?
I had access to so many mediums while making store displays, teaching classes for knitting, crochet and for a while embroidery. I learned what products were available, their pros and cons, and techniques.
I really, really, love teaching, especially needle arts. Because of that, one of the things I enjoyed about working at an Arts & Crafts store was helping customers figure out how to accomplish their goals. Helping them find the confidence to do something even if they weren’t ‘crafty’, their words not mine. If I didn’t have the answer for them I knew who to ask or which book we carried that did. We’d go look up the information and figure it out even if they didn’t buy the book.
I had access to so many mediums while making store displays, teaching classes for knitting, crochet and for a while embroidery. I learned what products were available, their pros and cons, and techniques.
I really, really, love teaching, especially needle arts. Because of that, one of the things I enjoyed about working at an Arts & Crafts store was helping customers figure out how to accomplish their goals. Helping them find the confidence to do something even if they weren’t ‘crafty’, their words not mine. If I didn’t have the answer for them I knew who to ask or which book we carried that did. We’d go look up the information and figure it out even if they didn’t buy the book.