Multiplicity Creations
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Why do I love ‘Customer Service’?
I had access to so many mediums while making store displays, teaching classes for knitting, crochet and for a while embroidery. I learned what products were available, their pros and cons, and techniques. 

I really, really, love teaching, especially needle arts.  Because of that, one of the things I enjoyed about working at an Arts & Crafts store was helping customers figure out how to accomplish their goals. Helping them find the confidence to do something even if they weren’t ‘crafty’, their words not mine.  If I didn’t have the answer for them I knew who to ask or which book we carried that did.  We’d go look up the information and figure it out even if they didn’t buy the book.

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